Babesiosis: new tick disease – what you need to know

Babesia-new-tick-diseaseYou may have seen some coverage on the News recently about the outbreak of a disease called Babesiosis, which has recently been discovered in the UK. It has the potential to infect a wide range of animals including our dogs and cats.

Whilst in the past this has not been in the UK, except for dogs that have travelled abroad, recent cases in Essex indicate that this tick borne disease is now present and reportedly likely to spread. Continue Reading

Big Bear Award – Rolo

rolo-big-bear-awardRolo is a gorgeous young Labrador and is well deserving of a Big Bear award!

Rolo was rushed into the clinic at Surbiton one Saturday after he’d been hit by a car.  He’d been out enjoying a walk in the park with his owner and she was getting him settled in the boot of the car.  Unfortunately Rolo decided he was having far too much fun to go home and jumped out of the boot, onto the road and into the path of an oncoming vehicle.  He was brought straight down to us as Rolo’s usual vet was closed.

When he arrived at the surgery, Rolo was clearly suffering from shock but being the brave young man he is, still managed to give us all a wag of his tail as we greeted him.  He appeared to be painful around his hips and front right leg and was generally pale with weak pulses.  He was given pain killers immediately and placed on a drip to help his circulation.  With any sort of trauma such as this there is always a risk of internal damage, even if the dog appears to look normal.  Ian scanned his abdomen using the ultrasound scanner and took some xrays to establish if he had any internal injuries.  The xrays showed he had severe hip dysplasia (a condition where the hip joints fail to develop properly causing lameness and painful arthritis). Continue Reading

Christmas 2015 opening hours

christmas-petsPlease note our changed opening hours over the Christmas period:

Thursday 24 December

Teddington: 7.30am-6pm

Shepperton: 8am-4.30pm

Surbiton: 8am-4.30pm

Friday 25 December


Saturday 26 December


Sunday 27 December

Teddington: 10am-4pm (normal hours)

Monday 28 December


Thursday 31 December

Teddington: 7.30am-6pm

Shepperton: 8am-4.30pm

Surbiton: 8am-4.30pm

Friday 1 January


If you have a veterinary emergency, you can rest assured a vet will always be able to see you. Please call our emergency number on 0208 977 3955.

Have a great Christmas. We look forward to seeing you again in the New Year.

Vet4life Surbiton is a gold standard cat friendly clinic


We are very excited to announce that Vet4life Surbiton has been gold accredited in the ISFM cat friendly clinic scheme! Register your cat with us today.

This is a worldwide programme run by the International Society of Feline Medicine to promote cat friendly veterinary practices. The gold certificate is the highest accreditation and is given to clinics that demonstrate excellent standards of cat care across a detailed range of different criteria.

This means that we are dedicated to ensuring your cat’s visit to the vet is as stress free as possible and follow the gold standard guidelines set by the ISFM. We understand the needs of cats and have taken steps to ensure vet visits are calm and relaxed. This starts in our waiting room where we have separate cat and dog areas and a cat only consult room.

All our staff follow the ISFM feline friendly handling guidelines, which means we will always handle and treat cats with understanding, gentleness and respect. Continue Reading

New platelet therapy for treating lameness

spaniel-in-grassWe have just invested in a treatment option, known as V-PET. V-PET, which stands for Platelet Enhancement Therapy, is a new, safe procedure for treating lameness.

Osteoarthritis and tissue damage can cause pain and stiffness in the joints, resulting in lameness. This damage is usually difficult to heal and can take a long time – but studies have shown that Platelet Enhancement Therapy can help.

V-PET concentrates platelets, white blood cells and their associated growth factors (responsible for new tissue growth) from a small amount of your pet’s own blood for use as a cell therapy. The cell therapy is injected directly into the injured area. Platelets are activated at the site of injury, releasing growth factors.

Lab tests have shown that these growth factors play a key role in regenerating and revascularising tissue. This accelerates healing and reduces recovery times.

Read more about V-PET and please do contact us for more information.

Puppy training and socialisation

poodle-puppies-socialising-outsideHere at Bruce’s Doggy Day Care, we’re always being asked how to train puppies. And given they can be quite a handful in their early years, it’s understandable why!

Puppy training should actually go one step further, however, and factor in puppy socialisation, which refers to the process a puppy undergoes to learn key doggy life skills.

The core period for this is from birth to 14-16 weeks. And for the first 6-8 weeks (a puppy should not leave its mother before then) it’s very much down to its mum and siblings.

Which is why we only take on puppies at doggy daycare from 11 weeks old, and follow a strict three-step puppy socialisation training approach: Continue Reading

Big Bear Award – Alfie2

alfie-in-tshirt-with-buster-collarAlfie is a very brave dog who is one of our Big Bear Award winners!

Alfie was brought in by his dog walker Jackie whilst his owner was away. Vet Su was very concerned as Alfie had vomited multiple times in the last few hours and was sore and lethargic.

X-rays of Alfie’s abdomen revealed the presence of marrow bone fragments inside the intestines which were causing the problem: Continue Reading

Hamster feeding guide

hamster-eating-dry-foodWhat to feed your hamster

Generally a good commercial hamster mix feed should meet your hamster’s nutritional needs. Small amounts of fresh fruit and vegetables, such as apples, carrot, broccoli, pear and cabbage can be given, but ensure that these have been thoroughly washed to remove any contamination prior to feeding. In the wild, hamsters are omnivores so will also eat insects – these can be given occasionally in small quantities, and you can also give unseasoned cooked chicken.

Feeding your hamster twice a day should be sufficient. Food can either be placed in flat dishes, such as ceramic bowls, as these are difficult for them to tip over, or scattered on the cage floor to allow for natural foraging behaviour and environmental enrichment. Be sure to remove any stale or uneaten food from the cage to prevent tummy upsets and hoarding by the hamster.

Treats such as sunflower seeds and peanuts should not be fed on a regular basis as these are high in fat and could lead to obesity. This is also the case for treats such as ‘honey sticks’ which are sugar-based.

If you are changing over your hamster’s diet or adding any new food in, this should be done gradually as sudden diet changes can cause digestive upsets.

Fresh water should always be available to your hamster either via a water bottle with metal spout or a water bowl. If using a water bowl, ensure that this is a heavy one such as a ceramic dish to prevent tipping over.

Foods to avoid

  • Avoid giving any citrus fruit as these are too acidic for your hamster
  • Grapes and rhubarb should not be fed as these are poisonous to rodents
  • Any food that is abrasive or sharp due to hamsters’ storing food in their cheek pouches

If you notice any changes in your hamster’s food or fluid intake, contact your veterinary practice for further advice.

New dog shampoo – Bonnie and Bailey

bonnie-bailey-dog-shampooWe are now selling Bonnie and Bailey dog shampoo at our Surbiton clinic. Bonnie and Bailey make natural, organic, care products for dogs:

  • The first dog care products certified by the Soil Association
  • All products have maximal organic content with a minimal 74% ingredient listing
  • No sls’s, parabens, pesticides, lanolin, or harsh surfactants – only gentle, naturally-derived detergents
  • Made in England
  • Recyclable aluminium used
  • Tested on humans…and willing dogs!                                  

Continue Reading

Travelling with a cat – reducing feline stress

black-catAlthough it may seem as if sedation is the best option, we do not recommend pets are sedated for stressful times such as fireworks and travel. Sedatives prevent them from acting normally but actually do little to reduce the fear they are experiencing.

However, we do have a number of products you can try to help reduce your cat’s stress when you are taking them in the car or cat basket. Continue Reading